Lars Winkelbauer | AI, Crypto, Blockchain and Sustainability

Customer satisfaction happens to be one of the most important factors when it comes to a business. It is the people who seek services and products from the brand, and their experience greatly matters. It is not simply about solving the possible problems that they might have but also about making the experience impressionable. There are numerous things that impact customer satisfaction. When people are satisfied with services, they will keep turning to the brand and investing in the business. Satisfied customers also let their family and friends know about that experience, which helps promote a brand. Customer satisfaction includes emotional satisfaction, rational satisfaction, reaction to a product and more. To ensure that a customer is satisfied, a business should ensure that: The customer's needs are fulfilled. The brand seems reliable to them. The quality surpasses the expected standards. When paying for a service, customers expect things to be smooth and easy for them. They als

Sustainability is becoming more and more important to people now. It is to cater to them that businesses are looking for eco-friendly alternatives in every aspect of things. Read more about it in the blog Lars Winkelbauer | AI, Crypto, Blockchain & Sustainability . With the rise in e-commerce, shipping and packaging have become quite an important part of the process. Shipping using the old-fashioned way can generate a lot of waste. Here are some ways in which eco-friendly packaging options can help reduce the air cargo industry's footprint. Biodegradable and Recyclable Substances: The use of recyclable and biodegradable materials for packaging is one of the easiest ways to make shipping less harmful to the environment. The industry can use cardboard boxes, tape made from paper, and packing peanuts made from recycled paper or biodegradable materials. These things break down on their own, which makes them quite environmentally friendly. Eco-Friendly Printing: Printing labels fo